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Naughty Card Questions
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Can't find the NaughtCard Pickup Card Page?
Go to the
Card Pickup page.
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Card notices are not being sent or received for AOL and many other email
providers?
Due to many email providers new spam filters, we are concerned that you may not be receiving your card sender or
recipient notices. To receive sender or recipient notices, we ask that you add
our email address
cardmaster@naughtycards.com to
your address book ( note: never send an email to this address, no one will
answer, we provide an online form for that ). This will usually ensure that
your card notice emails are getting to you as requested. If you are still not
receiving your emails we recommend that you contact your ISP and inform them
that they are blocking your email.
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I replied to a card notice but the card sender/recipient did not receive the
email?
You should never reply to email notices sent by the cardmaster@naughtycards, the
cardmaster@naughtycards.com is not read by people and does not forward emails
to card senders or card recipients. If you wish to reply to a card sender or
recipient you need to either click on the card pickup link or contact the other
party directly through your email software by selecting from your email address
book.
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Shoppers can contact sales@naughtycards.com.
If you have an issue to report regarding our free Naughty Card service please
contact us.
In order to keep the Naughty Card service free we will not respond to most
emails, although we will read and sometimes investigate all card issues.
Nearly all of the issues reported to us involve the blocking of email by ISP's.
Although we devote a lot of time addressing this issue the best way to resolve
your blocking issue is to complain to your ISP. You can also read
about Naughty Cards
here.
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